Cancellation & Refund Policy for Educational Services

At Bill Chukaao, we are dedicated to providing secure and seamless financial transactions for educational services. However, we understand that cancellations and refunds may sometimes be required. This policy outlines the conditions under which cancellations and refunds are processed to ensure fairness, transparency, and clarity.

Cancellation Policy

1. Service Cancellation by the Client

• Clients may cancel their educational services at any time by contacting our customer support team at support@billchukaao.online.
• Cancellation requests must be submitted in writing and should include the client’s account details and the reason for cancellation.

2. Cancellation by Bill Chukaao

• Bill Chukaao reserves the right to cancel services if a client violates our Terms of Use or related policies.
• In such cases, refunds will not be issued.

Refund Policy

1. Eligibility for Refunds

• Refunds are available only for unused educational services and must be requested within 30 days of purchase.
• Services already utilized, accessed, or partially completed are not eligible for refunds.

2. Requesting a Refund

• To request a refund, please email us at support@billchukaao.online with your order details and the reason for your request.

3. Processing Refunds

• Once a refund request is received, our team will review it and notify you of approval or rejection.
• Approved refunds will be processed within 7–10 business days and credited back to the original payment method used at the time of purchase.

4. Non-Refundable Services
Certain services are non-refundable, including but not limited to:

• One-time consultation or advisory sessions.
• Customized educational content or courses.
• Digital learning materials that have already been downloaded or accessed.

Your Rights

You have the right to access, update, or request deletion of your personal information. For concerns related to cancellations, refunds, or your data rights, please contact us.

Contact Us

If you have any questions regarding this Cancellation & Refund Policy, please reach out to us:

📧 Email: support@billchukaao.online