Privacy Policy

Your Privacy Matters: Transparency, Security, and Trust at the Heart of Our Services.

Welcome to Bill Chukaao. Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and safeguard your information when you use our app, website, and related services (collectively, the “Services”).

By using Bill Chukaao, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.

Information We Collect

To provide you with our Services, we may collect the following types of information:

Personal Information

• Name, email address, phone number, date of birth, and address.
• Government-issued identification documents for KYC compliance.
• Details of your transactions, including amounts, merchant details, and timestamps.
• Device information such as IP address, operating system, browser type, and app usage statistics.
• Location data to enhance security and enable location-based services.

How We Use Your Information

We use the collected information for purposes such as:

• Verifying your identity and completing KYC requirements.
• Processing transactions and providing seamless financial services.
• Ensuring account security and preventing fraudulent activity.
• Improving, customizing, and enhancing your experience with Bill Chukaao.
• Meeting legal, compliance, and regulatory obligations.

Sharing of Information

We do not sell your personal data. Information is only shared when necessary to deliver our Services or comply with the law, including with:

• Payment processors, banks, and financial institutions for transaction completion.
• Regulatory bodies or government authorities when legally required.
• Trusted service providers assisting in delivering, maintaining, and improving our Services.

Data Security

We take strict measures to protect your information from unauthorized access, loss, misuse, or alteration, including:

• Encryption of sensitive data.
• Routine security audits and compliance checks.
• Controlled access to ensure only authorized personnel can access sensitive data.

While we employ strong security measures, no system is completely foolproof. Users are encouraged to protect their accounts by keeping login details safe.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

• Improve your browsing experience.
• Analyze app/website usage patterns.
• Enhance the performance and reliability of our Services.
  Users can manage cookie preferences through their device or browser settings.

Your Rights

You have the right to:

• Access personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion of your data, subject to regulatory or legal obligations.

To exercise these rights, please contact us using the email provided below.

Children’s Privacy

Bill Chukaao is not intended for users under the age of 18. We do not knowingly collect personal data from minors.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Any significant updates will be communicated through our app or website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to us at:

Email: support@billchukaao.online

By using Bill Chukaao, you confirm that you have read, understood, and agreed to this Privacy Policy and consent to our data practices as described.